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Política de envío

Processing Time: 2 - 5 Business Days

Shipping Time

Domestic (U.S.): 1 - 5 Business Days

International (outside of the U.S.): 2 - 10 Business Days

This means domestic orders arrive within 2-10 business days of the order being placed. International orders arrive within 3-15 business days of the order being placed.

Orders are processed between 2 - 5 business days. The customer is emailed a tracking number when the order is shipped and can take up to 48 hours before updating. If an unusual amount of time passes before showing an update, please contact us. Domestic orders typically arrive within 1 - 5 business days (2 - 10 business days for international orders) after the order has been shipped, excluding Sundays, federal holidays, and unanticipated shipping delays. Delivery delays are not common but can occur and are not controlled by Kembeckled Wigs.

Note for International Orders

  • International packages will be subject to additional fees for customs/duty charges imposed and collected by your country's customs office.
  • Customs fees are the responsibility of the customer and are not collected or paid in advance by Kembeckled Wigs.
  • We cannot mark packages as “gifts".

 

PREORDERS

Pre-orders are made to order items. Once the pre-order period is closed production for the items begin and typically take 1-2 months for non-lace products and 4 months for lace products.

Orders cannot be cancelled after production has started. Once all items are produced and received, standard processing and shipping time begins.

This means domestic orders arrive within 2-10 business days AFTER the 1-4 months of production . International orders arrive within 3-15 business days AFTER the 1-4 months of production. Estimated shipping dates are located in the description of each pre-order item so please make sure to read the description before placing your order.

Orders that include both in-stock and preorder items will ship out all at once as we try to minimize waste by using fewer packaging boxes.  We do not ship items separately. If you wish to receive your in-stock items before your preorder items then please place two separate orders. Please contact us at customerservice@kembeckled.com within 48 hours of your order being placed if anything in the order needs to be modified. Modification requests after 48 hours cannot be accepted.